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Who are the difficult people in your life? How do you decide they are "difficult"? Is it about personalities or business? No matter how you answer these questions, all of us have to work with difficult people from time to time. People are the most important rsource in any organisation and the ability to communicate at a high level is critical for career success. With the right strategies you can learn to deal with difficult colleagues effectively and even gain benefits from a conflict situation. In this seminar we will discuss how to prevent and control conflict, how to deal with the emotions involved and how to seek an elegant solution. As always, your own contribution to the discussion is very welcome, so bring your colleagues and friends! On 10 November Anneke will be presenting a course on Dealing with Difficult people, in co-operation with Tower Consultants. Location: NH Hotel (formerly Sheraton), Findel Time 12.00-14.00 To save time, we request that you pay in advance to DEXIA-BIL LU810 0241844 2207 1300 (Power Lunch, 18 November 2010) For more information, please contact Tower Training, +352 26270539 or Anneke.,+ 352 621 379340 |
